Community Resources

Helpful Resources for Our Community

Access important information, community resources, and helpful links to support services in the Metro Detroit area. We've compiled these resources to help you navigate available assistance and find the support you need.

24/7 Crisis Support

Emergency hotlines and immediate assistance

Community Partners

Local organizations providing essential services

Government Programs

Benefits and assistance programs you may qualify for

Diverse group of hands joined together, representing teamwork and unity. Symbolizes cooperation, collaboration, and the power of collective effort.
Emergency Resources

Immediate Help & Crisis Support

If you're experiencing a crisis or need immediate assistance, these resources are available 24/7.

Emergency Services

Life-threatening emergencies

911

Suicide Prevention Lifeline

24/7 crisis support

988

Domestic Violence Hotline

24/7 confidential support

1-800-799-7233

Homeless Services

Connect to shelter and resources

211

SAMHSA Helpline

Substance abuse & mental health

1-800-662-4357

Crisis Text Line

Text support available 24/7

Text "HELLO" to 741741

If You're in Immediate Danger

If you or someone else is in immediate danger, please call 911 or go to your nearest emergency room. These hotlines are for crisis support but not emergency medical situations.

All hotlines listed above provide free, confidential support 24 hours a day, 7 days a week.

Government Assistance

Benefits & Government Programs

Connect with federal and state programs that provide financial assistance, healthcare, and other essential services.

SNAP (Food Stamps)

Supplemental Nutrition Assistance Program

Monthly benefits to help low-income individuals and families purchase food. Apply through Michigan Department of Health and Human Services (MDHHS).

Visit MDHHS Website
Call 211 for application assistance

Medicaid

Healthy Michigan Plan

Free or low-cost health coverage for eligible Michigan residents. Covers doctor visits, hospital stays, prescriptions, and more.

Housing Assistance

Section 8 & Emergency Rental Assistance

Programs to help with rent payments, security deposits, and finding affordable housing. Contact local housing authorities for availability.

HUD.gov Information
Call 211 to locate local programs

Cash Assistance (TANF)

Temporary Assistance for Needy Families

Temporary cash assistance for families with children. Helps with basic needs while working toward self-sufficiency.

SSI/SSDI

Social Security Disability Benefits

Monthly benefits for individuals with disabilities who are unable to work. Both programs provide financial support but have different eligibility requirements.

Unemployment Benefits

Michigan Unemployment Insurance

Temporary income for those who have lost their job through no fault of their own. File claims online or get help with the application process.

Need Help Applying?

Char's House of Hope offers application assistance to help you navigate these programs and complete your applications. We can help you understand eligibility requirements, gather necessary documents, and submit applications.

Contact Us for Help
Local Organizations

Metro Detroit Community Resources

Local organizations providing essential services throughout the Metro Detroit area.

Food Banks & Pantries

Gleaners Community Food Bank and local pantries throughout Metro Detroit provide free food to individuals and families in need.

Gleaners Food Bank
Call 211 to find nearby pantries

Employment Services

Michigan Works! provides job search assistance, training programs, career counseling, and connections to employers.

Community Health Centers

Federally Qualified Health Centers (FQHCs) provide affordable medical, dental, and mental health services regardless of ability to pay.

Call 211 to find health centers near you

Legal Services

Legal Aid and Defender Association provides free legal assistance to low-income individuals for civil matters including housing, benefits, and family law.

Transportation

SMART buses and reduced fare programs help with transportation to work, medical appointments, and other essential destinations.

Connect to Resources

Dial 211 from any phone to speak with a specialist who can connect you with local resources, answer questions about available programs, and provide referrals to services in your area.

Call 211

Free, confidential, 24/7 support

We're Here to Help

Navigating resources can be overwhelming. Char's House of Hope provides assistance with applications, connects you to services, and offers support throughout the process.

Application Assistance

Help completing forms and gathering documents

Resume Creation

Professional resume writing and formatting

Housing Support

Shared housing with utilities included

Resource Navigation

Connect you with community services

Ready to get started? Contact us today.

Legal

Privacy Policy

Last Updated: December 30, 2024

Char's House of Hope ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website charshouseofhope.org and use our services.

1
Information We Collect

Personal Information:

  • Name, email address, phone number, and mailing address
  • Date of birth and household information (for housing applications)
  • Employment status and income information (for program eligibility)
  • Emergency contact information

Automatically Collected Information:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Referring website addresses

2
How We Use Your Information

We use the information we collect to:

  • Process housing applications and waiting list registrations
  • Provide program services and support
  • Communicate with you about your application status and available services
  • Process donations and maintain donor records
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations and protect our rights

3
Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, data analysis, and service delivery
  • Partner Organizations: Community partners who help provide services (with your consent)
  • Government Agencies: When required to verify eligibility for benefits or comply with legal requirements
  • Legal Compliance: When required by law, court order, or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4
Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5
Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us at [email protected] or call (313) 306-7156.

6
Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

7
Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

8
Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9
Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Char's House of Hope

Metro Detroit Area

Phone: (313) 306-7156

Email: [email protected]

Website: charshouseofhope.org

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.